English

Noun

IBM Pollyanna Principle

1. (axiom) "machines should work; people should think."

   e.g. machines should do all the hard work, freeing people to think (hence the reference to Pollyanna)

   e.g. most of the world's major problems result from machines that fail to work, and people who fail to think.

References

• Bloch, Arthur (1977) Murphy's Law and other reasons why things go wrong, Price Stern Sloan, ISBN 0843104287, page 41